Category Archives: Uncategorized

ITIL: Service Strategy Principles

Posted on March 8, 2011 by admin

Some of the latest posts in this blog, have been going around the principles behind Service Strategy. I’ve receiving questions about where all this material fits into the service strategy volume. So, just to clear things up, I’m making this … Continue reading →

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ITIL V3 Books Review: Service Strategy

Posted on March 3, 2011 by admin

I keep getting this question a lot: “Which are the books you recommend to learn ITIL ?”. There are thousands of ITIL books out there. Many of them really good. For me, the best you can do if you have … Continue reading →

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